Privacy Policy

1. Introduction

Segment Club ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cycling community platform and services ("Service").

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy describes how we handle your personal information in accordance with Australian privacy law.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Account Information: Name, email address, phone number, password, profile photo
• Profile Information: Gender, age range, location (city), cycling preferences, fitness level
• Bike Information: Bike details including brand, model, type, and year
• Contact Information: Communication preferences and contact details

2.2 Activity and Performance Data

When you connect third-party services (such as Strava), we collect:

• Cycling activity data (routes, distance, speed, elevation, time)
• Performance metrics and statistics
• Segment times and leaderboard positions
• Training data and fitness trends
• GPS location data from activities

2.3 Usage and Technical Data

We automatically collect:

• Device information (type, operating system, browser)
• IP address and general location data
• Log data (access times, pages viewed, app features used)
• Cookies and similar tracking technologies
• Analytics data about how you use the Service

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Provide personalized cycling insights and recommendations
• Display your activities and performance on leaderboards
• Connect you with other cyclists and facilitate group rides
• Send notifications about events, activities, and community updates

3.2 Service Improvement and Analytics

• Analyze usage patterns to improve our Service
• Develop new features and functionality
• Conduct research and data analysis
• Create aggregated and anonymized datasets

3.3 Marketing and Communication

• Send marketing communications about our services and partners
• Provide targeted advertising based on your interests
• Conduct surveys and promotional campaigns

3.4 Commercial Purposes

• Create aggregated, anonymized data insights for sale to third parties (cycling brands, event organizers, researchers)
• Develop data products and analytics services
• Support partnerships with cycling industry stakeholders
• Provide market research and trend analysis

4. How We Share Your Information

4.1 Public Information

Your profile information, activities, and leaderboard positions are visible to other users of the Service. You can control some visibility settings in your account preferences.

4.2 Third-Party Service Providers

We share data with:

• Cloud hosting providers (e.g., Vercel, Supabase)
• Analytics services (e.g., Google Analytics)
• Communication platforms (e.g., email service providers)
• Payment processors (if applicable)

4.3 Business Partners

We may share aggregated, anonymized data with:

• Cycling equipment manufacturers and brands
• Event organizers and race promoters
• Sports research organizations
• Marketing and advertising partners

4.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

5. Australian Privacy Principles Compliance

We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth):

5.1 Open and Transparent Management

This Privacy Policy describes our personal information handling practices. We will update this policy as needed and notify you of significant changes.

5.2 Collection and Purpose

We only collect information that is reasonably necessary for our functions and activities, and we notify you of the purpose at the time of collection.

5.3 Quality and Security

We take reasonable steps to ensure personal information is accurate, up-to-date, complete, and protected from misuse, interference, loss, and unauthorized access.

5.4 Cross-Border Disclosure

Some of our service providers are located overseas (including the United States and Europe). By using the Service, you consent to the disclosure of your personal information to these overseas recipients. We take reasonable steps to ensure overseas recipients comply with Australian privacy law.

6. Your Privacy Rights

Under Australian privacy law, you have the following rights:

6.1 Access

You have the right to request access to the personal information we hold about you.

6.2 Correction

You can request that we correct your personal information if it is inaccurate, out-of-date, incomplete, or misleading. You can update most information directly in your account settings.

6.3 Deletion

You can request deletion of your account and personal information, subject to legal retention requirements. Note that some anonymized data may remain in aggregated datasets.

6.4 Marketing Opt-Out

You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or adjusting your communication preferences in your account settings.

6.5 Complaints

If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us using the contact details in Section 11. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

After account deletion, some data may be retained in anonymized form for analytics and research purposes, or as required by law for tax, accounting, or legal purposes.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

We will respond to your inquiry within 30 days in accordance with Australian privacy law.

12. Consent to Data Monetization

By using Segment Club, you acknowledge and expressly consent to:

• The collection and aggregation of your cycling activity data, performance metrics, and usage patterns
• The creation of anonymized, aggregated datasets that may include insights derived from your information
• The commercial use, sale, or licensing of these anonymized, aggregated datasets to third parties
• The use of your data to develop data products, analytics services, and market intelligence

We ensure that data sold or licensed to third parties is aggregated and anonymized to prevent identification of individual users. However, by using the Service, you are contributing to datasets that create value for cycling industry stakeholders, researchers, and our business.